Privacy Policy
1. Introduction
Risen Tech LTD ("Risen Tech," "we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Notice explains what information we collect, how we use, store, share, and safeguard it. It applies to you if you use our products and services, visit our website (the "Website"), or interact with us in any way.
2. Purpose
Risen Tech is committed to maintaining the confidentiality and security of the information of our users, customers, and partners. This Privacy Notice outlines how we collect, use, store, and share personal information and your rights regarding this data.
We follow strict privacy policies to ensure that your data is handled appropriately. Whenever we collect personal information, we will:
- Provide you with transparency about our data practices.
- Collect only the necessary data for legitimate purposes.
- Ensure accuracy and security in storing your data.
- Take steps to protect your data when sharing it with third parties.
3. How We Collect Your Personal Information
We collect information about you through the following means:
- Direct interactions, such as when you use our services or contact us.
- Our website and online applications.
- Third-party sources, including business partners, public databases, and regulatory authorities.
We do not collect personal information from social media platforms. Please avoid sharing sensitive information on social media.
4. What Personal Information Do We Collect?
We may collect and process the following types of personal information:
- Full Name
- Address
- Nationality
- Telephone Number
- Email Address
- Date of Birth
- Gender
- Identification Documents (e.g., Passport, National ID, Driving License)
- Financial Information (e.g., Bank Account Details, Credit/Debit Card Numbers, Bank Statements)
- Transaction Data
- Employment Information
- IP Address and Website/App Usage Data
Certain personal information may be verified against third-party sources, including regulatory databases, to ensure compliance with legal obligations such as fraud prevention and identity verification.
5. Why Do We Use Your Information?
We use your information for the following purposes:
- To provide and manage our services.
- To process transactions securely.
- To prevent fraud and ensure compliance with legal and regulatory requirements.
- To communicate with you regarding our services.
- To respond to inquiries and resolve disputes.
- To send marketing communications, where permitted by law.
- To improve our website, services, and user experience.
Change of Purpose
We will only use your personal information for the purposes for which it was collected unless required for another compatible purpose by law.
6. Legal Basis for Processing Your Information
We process your personal information based on:
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Legal Obligation:
Compliance with laws and regulations (e.g., anti-money laundering checks).
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Legitimate Interests:
Business purposes such as fraud prevention and service improvement.
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Contract:
Processing necessary for contractual obligations.
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Consent:
Where required, we obtain your explicit consent (e.g., for marketing communications).
7. Why Do We Share Your Information?
To provide our services, we may share your personal information with:
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Service Providers:
Third-party providers assisting with technology, fraud prevention, and customer support.
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Business Partners:
Entities collaborating with us to offer services.
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Legal Authorities:
To comply with legal obligations, regulatory requests, or judicial proceedings.
8. Cross-Border Data Transfers
If your personal information is transferred outside the UK or EEA, we take measures to ensure it is protected under applicable laws.
9. How Do We Protect and Store Your Information?
We implement security measures to protect your personal information from unauthorized access, alteration, or loss. However, while we strive to protect your data, we cannot guarantee complete security when transmitting information over the internet.
In case of a security breach, we will take necessary actions as required by applicable laws and regulations.
10. How Long Do We Retain Your Information?
We retain your personal information as long as necessary for legal, regulatory, and business purposes, considering:
- Legal obligations and compliance requirements.
- Contractual commitments.
- Business operations and dispute resolution.
11. Your Rights Over Your Information
You have the following rights regarding your personal information:
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Right to Access:
Request a copy of the information we hold about you.
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Right to Rectify:
Request corrections to inaccurate data.
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Right to Erase:
Request deletion of your data under certain circumstances.
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Right to Object:
Object to processing based on legitimate interests.
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Right to Restrict Processing:
Limit how we process your data.
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Right to Data Portability:
Request your data in a portable format.
If you wish to exercise any of these rights, please contact us at info@risentech.co.uk.
12. Changes to This Privacy Notice
We may update this Privacy Notice periodically. Any changes will be communicated through our website. Please review this page periodically for updates.
13. Contact Us
For any inquiries or to exercise your rights, please contact us:
Risen Tech LTD
128 City Road, London, United Kingdom, EC1V 2NX
Email: info@risentech.co.uk